top of page
Shipping Terms and Conditions for Dolls Clothes Boutique:
Shipping Method: Items from Dolls Clothes Boutique are shipped using Aramex or Courier post a reliable shipping carrier known for secure and efficient deliveries.
Shipping Availability: We offer shipping services within the Akina, Hastings area.
Shipping Charges: Shipping rates may vary based on the size and weight of your order. For specific shipping costs, please contact us at thedollsclothesboutique@gmail.com.
Free Pick Up: Customers have the option to pick up their orders free of charge from my home in Akina, Hastings. Detailed pick-up instructions will be provided upon order confirmation.
Transit Time: The estimated transit time for orders depends on the destination and Aramex's and Courier post delivery schedule. Please note that unforeseen delays beyond our control may occur.
Loss or Damage: While Dolls Clothes Boutique takes precautions for safe delivery, we cannot be held responsible for any damage or loss that may occur during the shipping process. However, we will assist you in filing a claim with Aramex or Courier post in case of any such incidents.
Return Policy: If you receive a faulty or damaged item, please notify us within 14 days of receiving your order by contacting thedollsclothesboutique@gmail.com. We will provide instructions on how to proceed with the return process.
Return Shipping Costs: For faulty or damaged items, Dolls Clothes Boutique will cover the return shipping costs.
Return Procedure: To initiate a return, please email thedollsclothesboutique@gmail.com with your order reference number and details about the reason for the return. We will provide you with the necessary instructions to proceed.
Refunds: Refunds will be issued if a replacement product is unavailable or if the item is deemed unrepairable. The refund will be processed using the original payment method.
Non-Faulty Returns: Customers are responsible for the return shipping costs for non-faulty returns or exchanges. The item must be in its original condition and packaging, and a restocking fee may apply.
Address Accuracy: It is the customer's responsibility to provide accurate and complete shipping information. Dolls Clothes Boutique will not be liable for any delays or additional costs resulting from inaccurate or incomplete addresses provided by the customer.
By making a purchase from Dolls Clothes Boutique, you acknowledge and agree to these shipping terms and conditions. Please note that these terms are subject to change without prior notice. If you have any further questions or concerns regarding shipping, please contact us at thedollsclothesboutique@gmail.com.
bottom of page